Most of the time, taking the kids out for dinner at a fast food restaurant is an easy way to get the whole family around a table and spend some time together without all of the work of preparing a big meal.
For one family however, a recent trip to a neighborhood Wendy’s turned into a nasty name calling and shaming by members of the staff. You will not believe what this family was subjected to.
When most of us take our families out for a fast food night, we expect a cheap, barely edible meal and quality time with our busy kids. What we do not expect is for the staff to make fun of our kids and hurt their feelings.
Teeneshia Bush had the idea that taking her fifteen year old son out to Wendy’s for dinner would be a fun way to spend a little extra time with him.
When he walked up to the counter to place his order, he could see some of the staff on the line start to snicker. And when he went back up to receive his order, they were outright laughing at him. To his knowledge, he had not said or done anything funny or strange, so he could not understand why they were being so rude.
Then he saw his ticket. The person who had taken his order had entered the nasty name “little ugly dude” on his receipt, and that had triggered the reaction of the staff.
He was almost moved to tears by their cruelty, but the truly despicable detail of this story was that the comment was not entered by some immature teenager working an after school job, but by the adult restaurant manager, who had taken their order.
Furious that someone would ever treat her son like this, the boy’s mother, Teeneshia, took to Facebook to write about the incident. Her post has been shared over 2,000 times already, and reads:
“Good Morning FBF this been bothering me all night. I took my son to Wendy’s to get something to eat last night. He went inside to place his order, instead of the cashier being courtesy and ask my son what’s his name to put on his ticket she took it upon herself to put on the bottom of his receipt Lil Ugly Dude. This is unacceptable and unprofessional. My child was so embarrassed and upset he said the whole store was laughing at him including the manager. I play about a lot of things but my kids isn’t one. My ghetto side was telling me to go back up there and let them have it. But I rather do it the right way.”
Speaking on behalf of Wendy’s, Director of Management Services, Ed Sheffield said:
“Wendy’s has been a part of this community for many years, and we were certainly disappointed to learn that one of our employees treated a guest in such a rude manner. We take this seriously, and we no longer employ this individual. When we learned of the incident, we immediately contacted the guest. We apologized to the young man and his mother and look forward to welcoming them back to Wendy’s again.”
Have you ever had such a terrible experience at a fast food restaurant? Share your story with us here.